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Problem with confirmation email

29 Mar 17:09

2017 - We’ve noticed that some users have not received any confirmation e-mails.
The problem should be fixed now.

Launch

Problems with the host resolution

22 Nov 12:08

2016 - The ongoing DDoS attack to our network provider is still causing issues at the name resolution. We are working at a solution to solve the issue. At this moment, we are not able to tell the exactly time schedule.

Update :

The problem is solved and everything should work as expected.

Launch

Problem with email server

25 Apr 18:01

Actually we´re investigating a problem with our email server.
Affected are account registrations, our email support and any other email services like username or password changes.

We hope we can finish the work as soon as possible. We thank you for your understanding

Update 9 Uhr:

The problem is solved and everything should work as expected.

Launch

Frontend slowdown

11 Aug 23:56

The last days some users reported that the Frontend sometimes is unresponsive. The problem should be fixed, thanks for your help and patience.

Launch

Problems with DNS resolution

06 Nov 18:46

Today around noon we found out about a problem with our data replication to our DNS servers. That lead to DNS replies giving to different IP addresses for a single host.

To fix this problem, we had to reset the replication and get all data replicated again, which made our website slow and also the DNS responses had been empty for that while.

Since 18:30 the service is fully recovered. To mitigate the problem in future we’ll improve the monitoring on the replication and also will improve the replication itself.

Thank you for your patience!

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